Introduction
Welcome to Channab Dairy Farm's Privacy Policy. This policy describes how Channab Dairy Farm ("we," "our," or "us") collects, uses, stores, and protects your personal information when you use our website and mobile applications (iOS and Android). We are committed to protecting your privacy and ensuring the security of your farm data.
Information We Collect
Personal Information
- Email address
- Mobile phone number
- Full name
- Farm registration details
- Account credentials
Farm Data
- Livestock records (including animal profile images)
- Production metrics
- Financial data
- Inventory information
- Farm management records
- Historical farm data
Technical Information
- Device information (type, model, operating system)
- IP address
- Log data
- App usage statistics
- Location data (if permitted)
How We Use Your Information
Essential Operations
- Account creation and maintenance
- Authentication and security
- Processing farm data records
- Providing customer support
- Sending important notifications
Service Improvement
- Analyzing app performance
- Enhancing user experience
- Developing new features
- Troubleshooting technical issues
Data Storage and Security
Security Measures
- End-to-end encryption for sensitive data
- Regular security audits
- Secure SSL/TLS encryption for data transmission
- Regular backup systems
- Access control and authentication protocols
- Firewall protection
- 24/7 system monitoring
Data Storage
- All data is stored on secure servers
- Regular data backups
- Physical security measures at data centers
- Redundant storage systems
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights or property
- With service providers who assist in our operations (under strict confidentiality agreements)
Your Rights and Controls
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt-out of communications
- Update your preferences
- Withdraw consent
Data Retention
We retain your information for as long as:
- Your account is active
- We need it to provide services
- Required by law
- Necessary for legitimate business purposes
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of any significant changes through:
- Email notification
- App notification
- Website announcement
Compliance
We comply with applicable data protection laws and regulations, including:
- General Data Protection Regulation (GDPR)
- Local data protection laws
- Industry standards for data security
Cookie Policy
Our website and apps use cookies and similar technologies to:
- Maintain session information
- Remember preferences
- Analyze usage patterns
- Improve user experience
Third-Party Services
Our services may include links to third-party websites or services. This privacy policy does not cover these external services. We recommend reviewing their privacy policies.
Data Breach Procedures
In the event of a data breach, we will:
- Investigate the incident
- Notify affected users promptly
- Take necessary corrective actions
- Comply with applicable breach notification laws
Specific App Permissions
Mobile App Permissions
- Camera (optional): For capturing animal profile images and scanning QR codes
- Photo Library Access: For uploading existing animal photos
- Location (optional): For farm location services
- Storage: For saving local data
- Internet: For syncing with our servers
- Push notifications: For important updates
International Data Transfers
If we transfer your data internationally, we ensure:
- Adequate data protection measures
- Compliance with international data transfer laws
- Appropriate safeguards and security measures
User Responsibilities
Users are responsible for:
- Maintaining password confidentiality
- Ensuring account information accuracy
- Reporting unauthorized access
- Complying with terms of service
Closing Your Account
When you close your account:
- Data will be retained as required by law
- You can request data deletion
- Backup copies may be retained temporarily
- Some anonymized data may be kept for analytics
Contact Information
If you have questions about this privacy policy or your data, contact us at: